Privacy Policy

Last updated: 1 August 2026

1. Who we are

This Privacy Policy explains how Costro Projects Management LLC (“Costro”, “we”, “us”) handles information submitted through costro.ae (the “site”). We keep this deliberately short and in plain language, if anything is unclear, just ask us at the address below.

2. What we collect

We collect two kinds of information. First, what you choose to give us when you submit our contact form: your name, company name, email address, phone number, and the enquiry details you write. Second, basic usage data collected by Google Analytics, pages viewed, approximate location (city level), device and browser type, and how you arrived at the site.

3. Cookies & analytics

This site uses Google Analytics 4 to understand how visitors use it. It sets cookies on your device to recognise return visits and measure traffic. We use this only in aggregate, to see which pages and services people are interested in, and we have switched off Google’s optional data-sharing settings, so your data is not shared with Google for advertising, benchmarking or product-improvement purposes.

You can opt out at any time using Google’s browser opt-out add-on, or by blocking cookies in your browser settings. The site works normally either way. We do not use advertising or re-targeting trackers.

4. How we use it

We use this information for one purpose: to respond to your enquiry, reviewing scope, preparing a quotation or proposal, and following up with you directly. We do not sell, rent or share your information with third parties for marketing purposes.

5. How your enquiry is handled

When you submit the contact form, it is delivered to our projects team through a standard form-processing service. We use this only to route enquiries to the right person, it does not use your information for any purpose of its own.

6. How long we keep it

We keep enquiry correspondence for as long as reasonably necessary to handle your request and maintain our own business records (for example, if it leads to a quotation or project), and delete or anonymise it once it is no longer needed.

7. Your rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Just email us using the address below and we’ll action it promptly.

8. Keeping information safe

We take reasonable technical measures to protect information submitted through the site. No method of transmission over the internet is completely secure, but we don’t ask for or store sensitive information such as payment details through this site.

9. External links

The site may link to third-party websites for convenience. We are not responsible for the privacy practices of those sites, and encourage you to review their own policies.

10. Changes to this policy

We may update this policy from time to time as our website or processes change. The “Last updated” date above shows when it was last revised.

11. Contact

Questions about this policy, or want to exercise any of the rights above? Email us at info@costro.ae.